Integration
Fiko + WooCommerce
Auto-sync WooCommerce products so AI knows your catalog. Trigger workflows on orders and abandoned carts. WordPress plugin makes setup one click.
Capabilities
What you can do with WooCommerce
- Auto-sync products via webhooks (real-time)
- Sync title, description, price, sale price, images, stock
- Order event webhooks (new order, paid, shipped, refunded)
- Abandoned cart workflow triggers
- Customer data sync (orders, total spent)
- Category and tag mapping
- Multi-currency support
Before you start
Prerequisites
- •WordPress site with WooCommerce installed
- •Admin access to the WordPress dashboard
Setup
How to set up WooCommerce
1
Install the Fiko WordPress plugin
WordPress → Plugins → Add New → Search 'Fiko' → Install → Activate.
2
Connect to your Fiko account
In the plugin settings, enter your Fiko API key. Get the key from Fiko → Settings → API.
3
Enable WooCommerce sync
Plugin settings → WooCommerce → Enable product sync. Initial sync runs in the background (~5 min for 1000 products).
4
Configure webhook triggers
Choose which events trigger Fiko workflows: order_created, order_paid, order_shipped, cart_abandoned.
5
Test with a product update
Update a product in WooCommerce. Within seconds, the change syncs to Fiko's catalog and the AI uses the new info.
Related features
Fiko features that use this integration
AI Chatbot with RAG Knowledge Base
Train the AI with your FAQ, products, website, and documents. It answers customer questions using your business knowledge.
Read feature →AI Knowledge Base (RAG)
Add FAQs, products, website pages, and PDF/DOCX documents. The AI retrieves relevant context before answering.
Read feature →Marketing Automation & Campaigns
Send WhatsApp templates, run A/B tests, segment audiences, and track opens, clicks, and conversions.
Read feature →FAQ
Questions about WooCommerce
Products sync WooCommerce → Fiko (one-way). Customer data and orders sync WooCommerce → Fiko. Sending messages or updating orders from Fiko back to WooCommerce is supported via specific actions.
Yes. WooCommerce reports abandoned carts via webhook. A Fiko workflow can trigger a WhatsApp template or Instagram DM to recover the cart.
Real-time via webhooks. A product update in WooCommerce reflects in Fiko within 1-2 seconds. Initial bulk sync of large catalogs (5,000+ products) takes 10-30 minutes.