Use Case

Fiko for Barbershops

Stop interrupting haircuts to answer the phone. Customers book through WhatsApp, pick their barber, and get reminded automatically.

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The problems we solve

Common challenges for barbershops

  • Phone calls interrupt service while cutting hair
  • Customers forget appointment times — high no-show rate
  • Hard to track who comes regularly vs occasional
  • Multiple barbers, hard to coordinate schedules
How Fiko fixes it

The automation playbook

  • Customers book via WhatsApp — no phone calls needed
  • Pick a barber and time slot inside the chat
  • Auto-reminder day before appointment
  • Each barber has their own schedule and availability
Real scenario

How Mehmet's barbershop runs without phone calls

A typical day in the life — what Fiko handles automatically.

1

Customer messages on WhatsApp

'I need a haircut and beard trim, around 5pm today.' Sent via WhatsApp.
2

Fiko offers services + barber selection

AI replies: 'Got it! Haircut ($15) + beard trim ($10), 45 min total. Which barber: Mehmet, Ali, or no preference?'
3

Time slots shown

Customer picks 'Mehmet'. Available 5pm slots shown. Customer picks 5:15pm.
4

Confirmation + calendar

Confirmation code 'BRB-A7K'. Mehmet's Google Calendar updated.
5

Reminder + show-up

1 hour before, WhatsApp reminder. Customer shows up on time. Done.
Features you'll use most

The Fiko features that matter for barbershops

In-Chat Appointment Booking

Customers book appointments inside WhatsApp, Instagram, and Telegram without leaving the chat.

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Omnichannel Unified Inbox

Manage Instagram DMs, WhatsApp, Telegram, and Website Chat messages from one inbox.

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Fiko Page — Business Micro-Website

Get a custom URL (fiko.io/yourname) with booking, products, Google reviews, gallery, and location — all in one page.

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Pricing

What does Fiko cost for barbershop?

Free Trial

14 days, 50,000 AI tokens. Enough to fully test with real customers before committing.

Monthly: $15/mo

1,400,000 AI tokens monthly. Handles 200-500 active monthly customers easily.

Yearly: $150/yr

17M tokens — ~2 months free vs monthly. Best for established businesses.

FAQ

Questions from barbershops

Yes. Each barber is a separate 'resource' with their own weekly availability, services they perform (some barbers don't do beard trims), and pricing if it varies. Customers see only available barbers for their preferred time.
Yes. The customer selects 'no preference' and Fiko finds the first available slot across all barbers. Useful for walk-in style demand.
Mark them unavailable for the day — all bookings reassigned or the customers are notified to reschedule. Fiko handles the rebooking flow automatically through chat.
Yes. Use the marketing automation module: segment customers (e.g., last visit > 30 days ago), send a WhatsApp template offering the promotion, track opens and bookings.
Perfect fit. Single-chair barbers benefit the most because no time goes to phone calls. Setup is even simpler — one resource, your weekly hours.
Yes. Mark dates or time ranges as exceptions. They're hidden from customer booking flow. You can also do recurring blocks (e.g., lunch every day 1-2pm).
Customer replies 'cancel BRB-A7K' to cancel. To reschedule, the booking flow restarts at date/time selection. All on WhatsApp, no phone calls.
Yes. The dashboard shows bookings per barber, revenue per barber, and weekly utilization. Useful for understanding which barber is overbooked vs underbooked.

Try Fiko for your barbershop — free for 14 days

No credit card. Real AI tokens. See actual results in your first week.

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