Use Case

Fiko for Beauty Clinics

Stop spending 3 hours a day on Instagram DMs. Fiko answers price questions, books appointments inside the chat, and reminds clients before their visit — all automatically.

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The problems we solve

Common challenges for beauty clinics

  • Spending 3+ hours daily replying to Instagram DMs
  • Missing booking requests received outside business hours
  • No-shows costing 15-20% of weekly revenue
  • Inconsistent answers to common questions about prices and services
How Fiko fixes it

The automation playbook

  • AI replies instantly to common questions using your price list and FAQ
  • Customers book appointments 24/7 directly inside Instagram DM
  • Automated reminders 24 hours before appointment reduce no-shows
  • No-show tracking + deposit policy for unreliable customers
Real scenario

How Saray's beauty clinic doubled bookings

A typical day in the life — what Fiko handles automatically.

1

Customer DMs at 11pm

Customer asks 'How much is a hydrafacial?' on Instagram at 11pm. Saray's already asleep.
2

AI replies instantly with your price list

Fiko pulls the price from Saray's product catalog and replies in seconds — 'Hydrafacial is $80, takes 60 min. Want to book?'
3

Customer says yes — booking flow starts

Inside the same Instagram DM, customer picks a date and time from available slots. Confirmation code sent.
4

Reminder sent automatically

24 hours before the appointment, an automated reminder. 1 hour before, another. No-show rate drops 70%.
5

Saray reviews bookings in the morning

Wakes up to 3 new bookings, all confirmed. Total time spent: 0 minutes.
Features you'll use most

The Fiko features that matter for beauty clinics

In-Chat Appointment Booking

Customers book appointments inside WhatsApp, Instagram, and Telegram without leaving the chat.

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AI Chatbot with RAG Knowledge Base

Train the AI with your FAQ, products, website, and documents. It answers customer questions using your business knowledge.

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Fiko Page — Business Micro-Website

Get a custom URL (fiko.io/yourname) with booking, products, Google reviews, gallery, and location — all in one page.

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Mini CRM with Custom Fields

Store customer data with custom fields (text, number, date, file, email). Collect data automatically via workflows.

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Pricing

What does Fiko cost for beauty clinic?

Free Trial

14 days, 50,000 AI tokens. Enough to fully test with real customers before committing.

Monthly: $15/mo

1,400,000 AI tokens monthly. Handles 200-500 active monthly customers easily.

Yearly: $150/yr

17M tokens — ~2 months free vs monthly. Best for established businesses.

FAQ

Questions from beauty clinics

About 1 hour for a basic setup: connect Instagram + WhatsApp, upload your price list, set up booking with your weekly hours and services. The AI starts working within minutes of saving your knowledge base.
Yes. Fiko Page includes a gallery section perfect for before/after photos. Customers can browse your work, click to book, and the booking flow starts inside chat.
Yes. Each service has its own duration, price, and resources required. A hydrafacial (60 min) and a quick consultation (15 min) book differently, with correct time slots offered.
Three layers: automated reminders (24h + 1h before), customer reliability scoring (Fiko tracks history), and optional deposit policy (require pre-payment for low-score customers).
Yes, with Business or Creator accounts connected to a Facebook Page. Personal Instagram accounts can't use the Messaging API — this applies to all chatbot tools, not just Fiko.
Yes, you need a WhatsApp Business account (free) and a phone number that hasn't been used on personal WhatsApp recently. Fiko walks you through the Cloud API setup step-by-step.
Yes. Each staff member is a 'resource' with their own weekly availability, services they perform, and buffer times. Customers can pick a specific aesthetician or 'next available'.
$15/month covers most single-location clinics. The 1.4M AI tokens included is enough for ~7,000 AI replies, which is plenty for a busy clinic with 200-500 monthly customers.

Try Fiko for your beauty clinic — free for 14 days

No credit card. Real AI tokens. See actual results in your first week.

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