Use Case
Instagram Comment → DM → Booking
A complete automation pipeline: Instagram comment → public reply → DM → booking flow → confirmation. No manual steps.
This uses
Integrations involved in this pattern
Setup
How to set up Instagram Comment → DM → Booking
1
Connect Instagram + set up Booking
Instagram channel connected, services and resources configured in Booking.
2
Create workflow with instagram_comment trigger
New workflow → trigger: instagram_comment → condition: comment contains 'price', 'book', 'info', or similar keywords.
3
Add public reply action
First action: reply publicly to acknowledge — 'Just sent you a DM! ✨'
4
Add DM action with booking trigger
Second action: send DM with a welcome message and a button to start booking. Button click triggers the booking flow.
5
Test on a real post
Comment 'price' on one of your posts from a personal account. Watch the entire flow execute.
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Read feature →FAQ
Questions about Instagram Comment → DM → Booking
Test what your audience actually says. Common: 'price', 'fiyat', 'book', 'randevu', 'info', 'cost', 'how much'. You can list multiple keywords with OR logic.
No — only comments matching your keyword conditions. Comments without keywords get no automated response. Spammers and irrelevant comments are filtered out.
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